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Serial Console ServerSN0132 / SN0148User Manualwww.aten.com

Serial Console Server User ManualxConventionsThis manual uses the following conventions:Monospaced Indicates text that you should key in.[ ] Indicates

Serial Console Server User Manual88 IPv4 Settings IP Address:IPv4 is the traditional method of specifying IP addresses. The SN0132 / SN0148 can eith

Chapter 8. Device Management89 IPv6 Settings IP Address:IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 131 for furth

Serial Console Server User Manual90ANMSThe ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization m

Chapter 8. Device Management915. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.Note: If you are sen

Serial Console Server User Manual92 SNMP ServerUp to four SNMP management stations can be specified. If you want to use SNMP trap notifications, do t

Chapter 8. Device Management93 Syslog ServerTo record all the events that take place on SN0132 / SN0148 and write them to a Syslog server, do the fo

Serial Console Server User Manual94Authentication and Authorization RADIUS SettingsTo allow authentication and authorization for the SN0132 / SN0148

Chapter 8. Device Management95 Use the same Group name on both the RADIUS server and the SN0132 / SN0148. Use the same Username/Group name on both

Serial Console Server User Manual96On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory

Chapter 8. Device Management97CC Management SettingsTo allow authorization for the SN0132 / SN0148 through a CC (Control Center) server, check Enable

Serial Console Server User ManualxiTerminologyThroughout the manual we make reference to the terms Local and Remote in regard to the operators and equ

Serial Console Server User Manual98OOBCIn case the Serial Console Server cannot be accessed with the usual LAN-based methods, it can be accessed via t

Chapter 8. Device Management99Enable Dial BackAs an added security feature, if this function is enabled, the Serial Console Server disconnects the ca

Serial Console Server User Manual100When you have finished making your settings on this page, click Save.Emergency Dial OutIf the Serial Console Serve

Chapter 8. Device Management101SecurityThe Security page is divided into 4 main panels, as described in the sections that follow.Login FailuresFor in

Serial Console Server User Manual102IP/MAC Filter IP and MAC FilteringIP and MAC Filters control access to the Serial Console Server based on the IP

Chapter 8. Device Management1035. Repeat these steps for any additional IP addresses you want to filter.To add a MAC filter, do the following:1. Clic

Serial Console Server User Manual104Account PolicyIn the Account Policy section, system administrators can set policies governing usernames and passwo

Chapter 8. Device Management105AssociationThe Association tab lets you make your power management settings, such as synchronizing on/off/reboot, with

Serial Console Server User Manual106To associate a PON outlet with a serial port, from the Power Management page, do the following:1. In the Sidebar t

Chapter 8. Device Management1074. (Optional) If the device connected to the Serial Console Server's port has a dual power supply and you wish to

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Serial Console Server User Manual108Date/TimeThe Date/Time dialog page sets the SN0132 / SN0148 time parameters:Set the parameters according to the in

Chapter 8. Device Management109Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year incremen

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111Chapter 9LogOverviewThe SN0132 / SN0148 logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s

Serial Console Server User Manual112FilterFilter lets you narrow the log event display to ones that occurred at specific times; ones containing specif

Chapter 9. Log113Pattern Filters for a particular word or string. Key the word or string into the Information text box. Only events containing that wo

Serial Console Server User Manual114Log Notification SettingsThe Notification Settings page lets you decide which events trigger a notification:The no

115Chapter 10MaintenanceOverviewThe Maintenance function is used to upgrade firmware; backup and restore configuration and account information; and re

Serial Console Server User Manual116BackupTo backup the device’s settings do the following:1. In the Password field, key in a password for the file.No

Chapter 10. Maintenance117Firmware UpgradeThis page can be used to upgrade the SN0132 / SN0148’s firmware. As new versions of the firmware become ava

1Chapter 1IntroductionOverviewThe SN0132 / SN0148 Serial Console Server series of advanced console servers integrates cutting edge technologies with s

Serial Console Server User Manual118CertificatesThis page provides information on the Private Certificates:Private CertificateWhen logging in over a s

Chapter 10. Maintenance119After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer. Im

Serial Console Server User Manual120Certificate Signing RequestThe Certificate Signing Request (CSR) section provides an automated way of obtaining an

Chapter 10. Maintenance1214. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.This is the file that y

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123AppendixSafety InstructionsGeneral This product is for indoor use only.  Read all of these instructions. Save them for future reference. Follow

Serial Console Server User Manual124 If an extension cord is used with this device make sure that the total of the ampere ratings of all products use

Appendix 125Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the ful

Serial Console Server User Manual126Technical SupportInternational For online technical support – including troubleshooting, documentation, and softw

Appendix 127SpecificationsSN0132 / SN0148Function SN0132 SN0148Serial Connections 32 48Connectors RS-232 Serial Ports 32 x RJ45 Female (Black)48 x RJ

Serial Console Server User Manual2Providing a complete solution for secure remote control, the SN0132 / SN0148 also features 3rd party authentication,

Serial Console Server User Manual128SN0132D / SN0148DFunction SN0132D SN0148DSerial Connections 32 48Connectors RS-232 Serial Ports 32 x RJ45 Female

Appendix 129IP Address DeterminationIf you are an administrator logging in for the first time, you need to access the Serial Console Server in order t

Serial Console Server User Manual1303. Select the Serial Console Server in the Device List.Note: 1. If the list is empty, or your device doesn't

Appendix 131IPv6At present, the Serial Console Server supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration

Serial Console Server User Manual132IPv6 Stateless AutoconfigurationIf the Serial Console Server network environment contains a device (such as a rout

Appendix 133Virtual Modem DetailsThe SN0132 / SN0148’s Virtual Modem function emulates a hardware modem to provide high speed serial modem functionali

Serial Console Server User Manual134(Continued from previous page.)Command Operation ResponseATZ[CR] Reset modem command.Close active connections and

Appendix 135Port ForwardingFor devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a spe

Serial Console Server User Manual136Internal Serial Interface ConfigurationThe Serial Console Server provides a function that lets you configure an at

Appendix 137Operation Use the Up and Down Arrow Keys ( ↑ and ↓ ) to highlight a device in the left panel, then press [Enter] to open a command line (

Chapter 1. Introduction3FeaturesSystem Accessibility and Availability Remote serial access for up to 48 servers or other serial devices Secure in-b

Serial Console Server User Manual138Port Level ConfigurationWhen a serial interface device is selected in the left panel, The screen looks similar to

Appendix 139Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to inform you that th

Serial Console Server User Manual140Installing the CertificateTo install the certificate, do the following:1. In the Security Alert dialog box, click

Appendix 141Certificate TrustedThe certificate is now trusted:When you click View Certificate, you can see that the red and white X logo is no longer

Serial Console Server User Manual142Mismatch ConsiderationsIf the site name or IP address used for generating the certificate no longer matches the cu

Appendix 143Self-Signed Private CertificatesIf you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe –

Serial Console Server User Manual144Clear Login InformationIf you are unable to perform an Administrator login (because the Username and Password info

Appendix 145Limited WarrantyALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of pur

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Serial Console Server User Manual4Security SSH and SSL support Supports CA certificates Configurable user permissions for port access and control

Chapter 1. Introduction5Serial Device Management Versatile serial operation modes – supports Real COM, TCP Server, TCP Client, UDP, Serial Tunnel an

Serial Console Server User Manual6Requirements The devices that connect to the Serial Console Server must support the following serial protocol: RS-

Chapter 1. Introduction7RJ-45 to Serial Adapters Cat 5e (or higher) cable is required to connect the SN0132 / SN0148 to the RJ-45 Serial Adapters (s

Serial Console Server User ManualiiFCC InformationThis is an FCC Class A product. In a domestic environment this product may cause radio interference

Serial Console Server User Manual8BrowsersSupported browsers for logging into the device include the following:Browser VersionIE 6 and higherChrome 8.

Chapter 1. Introduction9ComponentsSN0132 Front ViewSN0148 Front ViewNo. Component Description1 Power LEDs Lights when the unit is powered up and read

Serial Console Server User Manual104Reset SwitchNote: This switch is recessed and must be pushed with a small object such as the end of a paper clip,

Chapter 1. Introduction11SN0132 Rear View (AC Power)SN0148 Rear View (AC Power)No. Component Description1 Grounding TerminalThe grounding wire that i

Serial Console Server User Manual12SN0132 Rear View (DC Power)SN0148 Rear View (DC Power)No. Component Description1 Grounding TerminalThe grounding wi

13Chapter 2Hardware SetupBefore You BeginStacking and Rack MountingThe SN0132 / SN0148 can be stacked on the desktop or rack mounted in a variety of w

Serial Console Server User Manual14Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and 12.7 cm behind the unit for power cor

Chapter 2. Hardware Setup15Rack MountingThe SN0132 / SN0148 can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the f

Serial Console Server User Manual163. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the

Chapter 2. Hardware Setup17Rack Mounting - RearTo mount the unit at the rear of the rack, do the following:1. Remove the two screws at the rear of th

Serial Console Server User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone Support

Serial Console Server User Manual184. Screw the mounting brackets to the rear of the rack.Note: Cage nuts are provided for racks that are not prethrea

Chapter 2. Hardware Setup19SN0132 / SN0148 InstallationTo set up your SN0132 / SN0148 installation, refer to the Installation Diagram on page 21. The

Serial Console Server User Manual207. (Optional) If you wish to use a console terminal connection, use Cat 5e cable to connect the SN0132 / SN0148 Con

Chapter 2. Hardware Setup21SN0132 / SN0148 Installation Diagram6411025Modem873SA0142(DB9-M, DTE-DCE)SA0141(DB9-F, DTE-DTE)9USBUSB USBSA0141(DB9-F, DT

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23Chapter 3Super Administrator SetupOverviewThis chapter discusses the administrative procedures that the Super Administrator performs to get the SN01

Serial Console Server User Manual24Laptop USB Console (LUC) Login - SNViewerUSBThe SNViewerUSB application appears automatically when a Laptop USB Con

Chapter 3. Super Administrator Setup252. When configured correctly the login prompt appears, as shown here:Since this is the first time you are loggi

Serial Console Server User Manual26Remote LoginYou can login remotely from a computer running Telnet, PuTTY, or via Web Browser. The remote login Main

Chapter 3. Super Administrator Setup27Browser LoginOnce the Serial Console Server has been connected to the LAN, it can be accessed via an Internet b

Serial Console Server User ManualivPackage ContentsThe Serial Console Server package consists of:1 SN0132 / SN0148 Serial Console Server1 SA0142 Seria

Serial Console Server User Manual28SetupNetwork SetupTo set up the network, do the following:1. Click the Device Management tab.2. Select the Network

Chapter 3. Super Administrator Setup29Changing the Super Administrator LoginTo change the default Super Administrator Username and Password, do the f

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31Chapter 4The User InterfaceOverviewOnce you have successfully logged in, the Serial Console Server’s Main Page appears. The look of the page varies

Serial Console Server User Manual32Local Console OperationWhen a local console is attached (see SN0132 / SN0148 Installation, page 19), you can use th

Chapter 4. The User Interface33Remote OperationYou can access the SN0132 / SN0148 remotely using a web browser, or text based terminal application su

Serial Console Server User Manual34The Web Browser Main PageTo ensure multi-platform operability, access to the SN0132 / SN0148 can be accomplished wi

Chapter 4. The User Interface353 Sidebar The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections

Serial Console Server User Manual36The Tab BarThe number and type of icons that appear on the Tab Bar at the top of the page are determined by the use

Chapter 4. The User Interface37SNViewerThe SNViewer is the main application used to access serial devices via web browser. The SNViewer opens from th

Serial Console Server User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Serial Console Server User Manual38 Right clicking in the text row area brings up a menu-style version of the toolbar. These functions are discussed

Chapter 4. The User Interface39Use this icon to toggle Logging on / Logging off. This starts a log file of characters sent from the serial device to

Serial Console Server User Manual40Data ImportThe Data Import page opens a standard browse menu to import data files, as shown below:EncodeEncoding al

Chapter 4. The User Interface41Category DescriptionFont Click Change to configure the SNViewer’s Font settings. You can change the Font type, Size, a

Serial Console Server User Manual42MacrosMacros allow you to create custom text macros to use within the SNViewer application. When you click the Macr

Chapter 4. The User Interface43Compose PanelKey in the messages that you want to post to the board in this panel. Click Send to post the message to t

Serial Console Server User Manual44Terminal ApplicationYou can login remotely using a text based terminal application such as Telnet, or PuTTY. For in

45Chapter 5Port Operating ModesOverviewTo cover a broad range of serial applications, the SN0132 / SN0148’s COM ports support several port operating m

Serial Console Server User Manual46Work ModeConsole ManagementConsole Management mode is the most common Work Mode used, allowing users to establish T

Chapter 5. Chapter 5. Port Operating Modes47TCP Server / TCP ClientTCP (Transmission Control Protocol) provides a reliable transport layer for transm

Serial Console Server User ManualviChapter 3.Super Administrator SetupOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Serial Console Server User Manual48UDP ModeUDP (User Datagram Protocol) Mode is faster and more efficient at communications than TCP. In UDP mode, com

49Chapter 6Port AccessOverviewOnce you have logged in from a web browser, the Main Screen appears with the Port Access - Connections page displayed:Th

Serial Console Server User Manual50The SidebarAll connected Serial Console Servers, port devices and PDU devices – including their ports and outlets –

Chapter 6. Port Access51FilterThe Filter allows you to control the number and type of ports that display in the Sidebar. When you click Filter, the b

Serial Console Server User Manual52ConnectionsThe main panel on the Connections page displays the Port List. From here you can select and connect to t

Chapter 6. Port Access53Telnet/SSHTo access a serial device connected to the SN0132 / SN0148, click the port’s Telnet or SSH button from the Port Acc

Serial Console Server User Manual54Port AttributesClicking a device on the sidebar from the Port Access - Connections page brings up the Port Attribut

Chapter 6. Port Access55FavoritesThe Favorites tab allows you to keep all the connections that you access most frequently in one convenient place. To

Serial Console Server User Manual56PreferencesThe Preferences page allows users to set up their own, individual, working environments. The Serial Cons

Chapter 6. Port Access57Viewer You can choose which viewer is used when accessing a serial device: Auto Detect will select the appropriate viewer ba

Serial Console Server User ManualviiTelnet/SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Port Attribu

Serial Console Server User Manual58SessionsThe Session page lets the administrator and users with User Management permissions see at a glance which us

Chapter 6. Port Access59AccessAdministrators use the Access page to set user and group access and configuration rights for Serial Console Server port

Serial Console Server User Manual60Access Rights The Access columns are where access rights are set. The meaning of each is explained below.Full Acces

Chapter 6. Port Access61PropertiesWhen you click the Properties tab, the Port Settings List page appears:When a port is double clicked from the Port

Serial Console Server User Manual62Save & CopyAt the bottom right side of each Properties page you can click Save to save the settings for the sel

Chapter 6. Port Access63Port BufferingPort Buffering creates a log of activity conducted when a port is accessed. You can save the log to memory on t

Serial Console Server User Manual64Operation ModeThe Operation Mode page allows you to configure settings for access and management of each port. This

Chapter 6. Port Access65 Alert StingsThe Port Alert Strings dialog box provides a way for you to be informed about problems that occur on the device

Serial Console Server User Manual66After setting up this page, whenever one of the specified alerts is generated, you will be informed of its occurren

67Chapter 7User ManagementOverviewWhen you select the User Management tab the screen comes up with the Accounts page displayed:The page is organized i

Serial Console Server User ManualviiiLog Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Chapter 10.

Serial Console Server User Manual68UsersThe Serial Console Server supports three user types, as shown in the table bellow:Adding UsersTo add a user, a

Chapter 7. User Management693. Enter the required information in the appropriate fields. A description of each of the fields is given in the table be

Serial Console Server User Manual704. At this point you can assign the new user to a group by selecting the Groups tab – the Groups page is discussed

Chapter 7. User Management717. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main pane

Serial Console Server User Manual72GroupsGroups allow administrators to easily and efficiently manage users and devices. Since device access rights ap

Chapter 7. User Management733. Enter the required information in the appropriate fields. A description of each of the fields is given in the table be

Serial Console Server User Manual74Modifying GroupsTo modify a group, do the following:1. In the Sidebar Group list, click the group’s name– or –In th

Chapter 7. User Management75Users and GroupsThere are two ways to manage users and groups: from the Users notebook; and from the Group notebook.Note:

Serial Console Server User Manual76Removing Users From a Group From the User’s NotebookTo remove a user from a group from the User’s notebook, do the

Chapter 7. User Management77Assigning Users to a Group From the Group’s NotebookTo assign a user to a group from the Group notebook, do the following

Serial Console Server User ManualixAbout This ManualThis User Manual is provided to help you get the most from your Serial Console Server system. It c

Serial Console Server User Manual78Removing Users From a Group From the Group’s NotebookTo remove a user from a group from the Group’s notebook, do th

Chapter 7. User Management79Device AssignmentWhen a user logs in to the Serial Console Server, the interface comes up with the Port Access page displ

Serial Console Server User Manual804. Make your permission settings for each port according to the information provided below:5. When you have finishe

Chapter 7. User Management81Assigning Device Permissions From the Groups’ NotebookTo assign a device permissions to a Group of users, do the followin

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83Chapter 8Device ManagementDevicesThe Device Management page opens with the top level SN0132 / SN0148 selected in the Sidebar, with all its ports nes

Serial Console Server User Manual84 When the Power Supply Detection function is enabled (there is a check in the checkbox), when there is only one so

Chapter 8. Device Management85NetworkThe Network page is used to specify the network environment.Each of the elements on this page is described in th

Serial Console Server User Manual86IP InstallerThe IP Installer is an external Windows-based utility for assigning IP addresses to the SN0132 / SN0148

Chapter 8. Device Management87Network Configuration Redundant NICThe SN0132 / SN0148 is designed with two network interfaces. If Enable Redundant NI